Delivery & Returns|Glassgallery|Eirian
We have been sending parcels worldwide for the past 25 years and pack, wrap, box, stamp, tie, stick...... all with the greatest of care and attention to detail.
So you can rest assured.
Delivery. Keeping it simple.
All orders for the UK mainland are priced at £5.99, this is regardless of the size or number of items in an order.
For International orders we ask that you contact us and we can quote you individually, depending upon your requirements.
We endevour to send out orders as quickly as possible. For "in stock" items, delivery is usually up to 5 working days, however times can vary depending on the item ordered, and the time of year. If your requirements are more pressing, please contact us and we will do our best to help.
Bespoke and indivdual items will of course take longer, but we can give you more details at the time of
Peace of Mind
We want to make returning an item as simple and painless as possible. Unused - items will be refunded without question. Simply contact us by email within 7 days and we will send you an authorization code together with return details.
Please note that you will be responsible for the cost and safe return of all items, so please try to use the same packaging the glass arrived in and repackage with care.
Damaged - if goods have been damaged in transit, we will need to know as soon as possible. Please take a photograph of the item and email it with a covering note within 3 days, and we will contact you to sort out your preferred solution.
Ordering from our website is safe and secure, however should you prefer we are quite happy to take your order and payment over the phone during shop opening hours.